Privacy Policy

Last updated: 20260629

At Vintage12, we value your personal privacy. This privacy policy describes how we collect, use, and protect your personal data when you visit our website or shop with us.

Data Controller

Vintage12
Organization number: 559241-6878
Email: info@vintage12.se
Phone: 026-260027

What personal data we collect

We may collect the following information:

Name
Address
Email address
Phone number
Payment and delivery information
Order history
IP address and technical information about your device
Information provided via contact forms or email

Why we process your data

We process your personal data to:

Process and deliver your order.
Send order confirmations and delivery information.
Handle returns and complaints.
Answer questions and provide customer service.
Fulfill our obligations under the Accounting Act.
Improve website functionality and user experience.
Send newsletters if you have consented to it.

Legal Basis

We process personal data based on:

Contract (to complete your purchase)
Legal obligation (accounting and tax)
Legitimate interest (customer service and website development)
Consent (e.g., newsletters and certain cookies)

Payments

Payments are handled by our payment providers. We do not store your card details. The payment provider is responsible for processing payment information according to its own privacy policy.

Deliveries

To deliver your order, we share necessary information with our shipping companies, such as name, address, and phone number.

Cookies

We use cookies to ensure the website functions correctly and to improve the user experience.

Cookies can be used to:

Save settings
Manage the shopping cart
Collect anonymous visitor statistics
Improve website performance

You can change your cookie settings in your browser at any time.

How long do we store the data?

We only store personal data for as long as necessary.

Examples:

Order details are saved according to the Accounting Act (normally 7 years).
Customer service cases are saved as long as needed.
Newsletter subscription is saved until you choose to unsubscribe.

Your rights

Under GDPR, you have the right to:

Receive information about the personal data we hold about you.
Request correction of incorrect data.
Request that data be deleted when permitted by law.
Object to certain processing.
Request restriction of processing.
Receive your data in a structured format (data portability).

If you wish to exercise any of these rights, please contact us.

Security

We continuously implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

Changes to the policy

We may update this privacy policy. The latest version will always be published on our website.

Contact

If you have any questions about our processing of personal data, please contact us.

Email: info@vintage12.se